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Old 01-08-2010, 10:50 PM
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bikeandestroyx
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Re: Here we Go Once Again!!!!

My touch pro broke for the 4th or 5th time the same week the touch pro2 came out. If you are very polite yet persuasive you will be able to get them to exchange it for a touch pro2, tell them you need a windows mobile phone with a keyboard for work purposes, try to talk to a tier 2 rep as they are the ones who are able to make the exchange, no one will want to help you if your a complete Mc******* one the phone, trust me on this one. Being polite gets you far with verizon.
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