[chrialex]

Yeah, noticed that morning that it wasn't up, but then later on that night they had it fixed.

Found out that even though employees say that they knew there is ice outside their door and they didn't put anything down to prevent people from slipping, if you slip and mess up a phone, they state that there was no negligence on their part. Contact the company that does the insurance for my carrier and they initially wanted to replace the my 6850 with a 6900. Something about it being an upgrade since it is a higher number. Finally think I got them to send a 6850 out, should have it the beginning of next week. It better *not* be a refurbished model. My current phone was brand new in August...Now, if they are nice and send a Touch Pro 2, then I will be VERY happy, but I don't think they will be in that good of a holiday spirit...