[Bridlar77]

With the phone turned off press and hold the volume down button, power button on the top of the phone, & center round button. This needs to be done all at the same time use the stylus for the center button. The screen will come on at this point release the buttons The phone will then ask you if you want to do a hard reset if you do press the volume up key. When you hit the volume up key it will wipe out all data and place the phone back to factory setting.