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Old 12-14-2009, 06:32 PM
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brianvm
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Re: outlook email lag

It could be your firewall config or your providers firewall config. I'm dealing with a similar issue now and from what I can tell it's Verizon's problem. Basically, activesync opens a standing http/s connection to Exchange and if the firewall times out the connection too quickly the messages don't get through till the next resync period. You can manage it a bit by adjusting some heartbeat interval values in the phones registry, but I'm sure battery life suffers. Activesync defaults to using a 30 minute session and at minimum 15 minutes. I had to drop mine below 5 minutes to get around Verizon.
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