[marlboro_greens]

ugh i juss spent 3 hrs on the phone with sprint. nothing happend!! i finally got to the management of escalations and theyre telling me right now that i can only get the touch pro 2 when its available in reconditioned models...theres has been so many etickets and notes on me, they're saying that i have to now goto the repair centers to get my phone replaced. i asked directly from escalation management if i can receive the touch pro2 because it was a comparable option to my phone however they said i have to wait til they get reconditioned ones touch pro2 in stock. i told them many customers on the internet were offered this phone NIB and how come i was not. she simply said that she has no idea where theyre getting these NIB touchpro2. i am going to a repair center later today and see what else they can help me with!! half of my casing of my phone is missing.