[vinscuzzy]

So I just called the number in the first post and the woman I spoke to said for OS/firmware updates I should call sprint and ask for level 2 tech support. I told her I had just spoke to sprint(lie) and they told me to call Samsung. She then said she would check her notes. She came back a few minutes later and informed me that because the phone was just released that she had no other information, and again told me to call sprint. Not gonna bother. There just gonna say its coming, and tell me what I wanna hear. Oh well, I tried.......