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Old 12-01-2007, 03:01 PM
srsizzy's Avatar
Join Date: Oct 2007
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I contacted Sprint, and I was told that batteries are not covered by the warranty. They told me to go to a Service Center, but there are none within a 50 mile radius of my house. Supposedly me having the total equipment protection plan should help, but it's not. The "Self Service Replacement" site says that the only way replacement isn't possible is if there has been extensive damage to the phone, which there hasn't at all. It fell once the whole time I've had it, and now it's totally screwed up.

Does anyone have any idea what I should do? Sprint customer service is taking forever to reply to my emails.
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