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Thanks for the response. I'm with Telus so I guess I don't get that 2.17 ROM. I spent a lot of time trying to find a posting similar to this issue and I couldn't find very much and solutions I've tried had no effect.
I don't know why I didn't do this before but I decided to call HTC. He told me that it's a known issue and that in-call volume can be 30-50% less. It will be in Telus' next ROM update coming in early 2008.
So I guess I'll have to wait till next year.
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