Quote:
Originally Posted by Boo Boo
your diamond does not compare to a touch pro.
sounds like you are lucky they didn't cancel your service on the spot. (they can do that)
sounds like you were hoping for a hand out
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Hows that? He wanted a written note so he could get the touch pro 2 and not be screwed over like they would probably do. Having a rep tell you to get the hell out is definately not professional, even if the customer is being rude [im not saying he was].