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Old 10-22-2009, 12:06 PM
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Re: Sprint replacing Touch Pro with Touch Pro 2!

So after my 5th TP started overheating I had an exchange sent out from Sprint Advanced Exchange. The phone they sent me to replace it had keyboard issues and no reset button it was strange. So I went to the Lynnwood, WA repair store showed them both phones and the issues. Explained that I needed a different model. The rep said no problem the next phone on the list is a Treo. I said no that won't work for me. He said sorry I have a list and I have to go right down the list. That's all you can have. I said I needed to speak with the manager as I know the TP2 is on the list and that's the only thing acceptable to me. I get mine tomorrow. The wife gets hers next week.
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