[thacounty]

-Hard reset,

Power phone down

Hold Home and Back keys at same time

Without releasing Home and Back press the end call button (which is the power button) and release the end call button.

You should still be holding home and back and now a screen will come up asking for an action. Press the trackball to reset or back to cancel.

Press trackball then it will ask you to press menu to reset and it will be factory original!