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Old 10-20-2009, 10:33 PM
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Laos101
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Re: [FREQUENTLY ASKED QUESTIONS] Touch Pro2 FAQ


VERIZON FAQ
Verizon Wireless Frequently Asked Questions

Verizon Quicklinks and Info!
Customer Support (Technical, Account, etc.)
1-800-922-0204 (Or Dial 611 from your phone)
Win-Back Dept. (If you want to be won-back after you leave)
Ask for the Win-Back Dept. after calling Customer Support
Save Dept. (Also Known as Retentions)
Ask for the Save Dept. after calling Customer Support.
Sales (TeleSales)
1-800-256-4646
Balance Information
Dial #BAL (#225) from your phone
Data Usage, TXT Usage,
Dial #DATA (#3282) from your phone
Minute Usage
Dial #MIN (#646) from your phone
Global Support (Away from U.S Issues + SIM unlock)
+1-908-559-4899


How do I use my Phone Internationally?
You'll need to contact Verizon Wireless to have the SIM card unlocked for International Usage. You'll also need be in good standing to have it unlocked!
http://forum.ppcgeeks.com/showthread.php?t=91599

Why doesn't the "Disable SMS/MMS Sent" cab work? How do I disable that message?
Unfortunately, Mighty Mike's tweak to disable the SMS/MMS sent popup doesn't work for Verizon TP2s. To fix it, you'll need this cab.
Our thanks goes to 8notime

http://forum.ppcgeeks.com/showthread.php?t=84285

What's the deal on that tethering problem? OR WTF I GOT A 1000$ BILL!
Stay Calm. The tetherng problem DOES apply to Verizon and Telus TP2s, so you WILL need THIS cab to fix the problem. After that you should be good. Double check your bill and see the post on the top of this thread for details!
http://forum.ppcgeeks.com/showthread.php?t=96739

Why am I always going into 1X?
There are a lot of reasons for this. Some can be due to your location and local service. Another reason can lie within your physical device. Verizon has confirmed that certain TP2s from early production will have difficulty achieving 3G Status (EVDO/3G Signal). The only way to know is to request a replacement for the issue and contact your technical support team, or try to contact a special executive noted in a 1X thread (Below). A good rule of thumb of determining if this can be you, is if you purchased your TP2 prior to the first sell-out (From roughly 9/11 to 9/30?)
Also consider a radio update to improve your signal.

http://forum.ppcgeeks.com/showthread.php?t=95785

Last edited by Laos101; 12-11-2009 at 07:22 PM.
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