[bonuspro]

I siply put the software disc that came with my mogul into the CD drive in my laptop. It prompts a general window about wanting to install, and I click continue. The next window is an error message that tells me "The getting started disc requires adobe flash player 8.0 or higher......" So I downloaded new version, installed it, and eventually got the same prompt.
So I uninstalled the previous downloaded and repeated the process. The flash player was downloaded directly from Adobe, not a third party site.

What in the world is going on?!?!?! And of course, Sprint, those animals, give you no love and direction.