Quote:
Originally Posted by Skeetzy
And what are the chances of them replacing my phone still? The battery AND front hard keys both died on me. Then they started working again(Mind you, after I bought the new Palm Pre for $270), then they stopped working again. Then I turn it on today, and voila, working again. If I explain this to them, what are the chances of them believing me? It's the truth, but who knows what they believe. I wonder if I show them how I bought the new Hero just because of it, if they'll believe that.
And it's activated on my other line right now, so it does have insurance/TEP.
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there's a 1 year warranty on it, so you should just be able to call them and explain and they can send you a warranty replacement. or you can go online and do it. there's plenty of threads covering this in the TP forum, so you can read up on other peoples experiences with this.