I purchased a diamond brand new through ebay 11 months ago. I call the warranty company identified in the owners manual since the screen is showing random light green spots.
The service rep asked me where I purchased the phone and I explained I bought new from ebay. She explained that the warranty is only valid if purchased from an authorized dealer. I replied that the phone was shipped from sprint. She said ebay is not an authorized dealer but I could send it in for service at a fee.
Has anyone used the warranty to repair their phone purchased from ebay?