Quote:
Originally Posted by letmusiclive
I would try Best Buy again, and be as persistent as possible, and even irate if necessary. Eventually you will get to a person who is able to actually do something. Usually they are so busy what they end up doing is actually providing customer service instead of bs.
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I absolutely love people like you - "irate if necessary."
Get the f.uck outta here.
I don't work at Best Buy, but I do work for Sprint, and yeah, you do have the ability to return your equipment within 30 minutes of use, or 30 days, whichever comes first.
Other than that, it's a manufacturer issue, or if you pay the extra $7/mo. it'll be an in-store repair/out-of-store insurance issue with Assurion.
I would love to see the way you would react when you have ten thousand retards come in getting "irate" with you at your job when you do everything possible to help them, and when you do it's never good enough. Too many people scam us out of phones - hence the bull**** you have to deal with in order to get a legit replacement.