[RonDutt]

Activate another smartphone and then activate the TP, this will cause the TP to request a new DMU key/10.key (in essence, this is a DMU reset) which will get you going. You can also call in and *try* to get a tech to do a DMU reset...then some fancy hard reset + monkeys tail + salamander skin and you should be good to go. A lot of times, a ton of hard resetting is required before the phone actually requests a new DMU key.