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Old 09-15-2009, 10:01 PM
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Re: cell signal issues with vzn tp2

The solution to your coverage issue is one that Verizon doesnt freely suggest unless you ask for it. Simply call Verizon at 1-800-922-0204 or *611 from your phone. Speak to any representative, and explain that you would like to have the "Hybrid PRL" activated on your account. This allows you to roam off both Verizon and Alltel Networks as PRIMARY, thus increasing your coverage. We have done this for over 700 numbers on our account now, and have had nothing but positive feedback. This is a FREE service, however will take the tech 24-48 hours to push the update out to your phone. Once its done, whatever you do, DONT DIAL *228 and update your coverage, as this will pull the update off the phone. Please feel free to confirm this with any verizon agent, or visit your nearest store, they should be able to pull up the email that was sent to all stores about 3 weeks ago.

- Cj
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