[Cicatrize]

Oh my god, what an idiot. I hope this wasn't a tech you were talking to.

If leaving it blank doesn't work, type in ##3282# (##DATA#) in your dialer, click Edit, type in your MSL, change "User Name" to your sprintpcs.com email address on the account, and then change AAA Shared Secret(HEX) to your password. Then click OK. You probably will have to restart.

If that doesn't work, call Sprint and ask for Advanced Tech Support.