[mulhiny]

I'd demand they fix the issue. The phone is under a 1 year warranty. The tech said the battery is fine. Then it's the phone. Go back. Tell them same problem. Don't leave without another phone with another battery. Stick to your guns. Be stern, but polite. Speak loudly enough as to not be yelling, but so that other customers hear the fact that Sprint "refuses to resolve your issue."..I've had to do this a few times and they always come through. It is Sprint's policy that if the rep cannot "resolve your issue" then need to get a manager. No way would I settle for anything less.