Quote:
Originally Posted by ksg
If anyone with an Alltel branded Touch Pro (who used to be on Alltel and now is on Verizon) does make an insurance claim, please post the results. I'm also curious as to what you'll get.
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I've had my TP for several months with no problems. Wife's TP has been replaced twice with refurbs. Then Verizon took over our area. Calls to Verizon resulted in being told if we switched that line to Verizon we could get a replacement, but it would cost us some 300 bucks. We were in a nearby city and went into a Verizon brick n mortar store. Had to wait some 2 hrs for our turn to be helped. Explained the deal, service guy immediately called over a manager who took us to the tech in the store and immediately ordered us a replacement at no charge and no line service change. Got a refurbed TP a few days later.