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Re: wtf?! can't hard reset
To hard reset my Verizon Touch Pro, I have to hold the center button and press the soft reset button. Release the soft reset button while holding the center button until the hard reset screen shows. (I just tested it now, and it works).
For the Sprint Touch Pro, I believe you have to hold the top Power button + the Volume up (or down, I don't remember), then the soft reset button. This is for hard resetting, not bootloader. I did a hard reset on a Touch Diamond last night. I don't remember the exact sequence, but you can't do it repeatedly until it shows. You don't need to wait until a full boot to try again.
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