[redz1234]

OMG, Ok the volume was quiet on mine also... I bought that same plastic case from Telus.. After some advice from this forum I took the plastic case off to check it and noticed something...

On purpose I left the factory screen protector on which also had a little plastic tab on the top so it would easy to take it off.. That little tab blocked the handset speaker...

I'm such a n00b.. I cut the tab off and now the speaker is exposed.. I'll see if its louder today.. If not i'm going to apply the Badboy8813 Audio Fix- (Lite Boost).cab patch tonight...