[ajquadros]

Sadly, being outside of your 30 day exchange period no store will exchange for a new one on the spot, the warranty will cover it. But manufacturer warranties dont cover for an exchange in store. If its a corp sprint repair store they will check the phone, attempt to repair it. When that doesn't work, since its a Pre, they will order a replacement (over nighted), or replace in store with a reconditioned unit. This is the policy with corp repair stores. It is possible for a manager to violate the exchange list, however they get tracked for every exeption they make, and most aren't going to risk being written up to get you into a new phone one day sooner.