Ya i tried hard reset and nothing changed at all. Seems to be just getting worse lol, no the volume down button doesnt work either unless the phone is slid open, and when u touch the screen half the time, it acts as if i clicked on start in the upper left corner, no matter where i touch lol. If i got a refurbished phone already after paying this much money just over a month ago i would not be a very hampy camper
