[hollywood084]

Sorry I was so vague. I had a touch pro and I got a Pre. I activated the pre yesterday, so the Touch Pro is no longer active on my account. I want to master reset the touch pro so all my sprint user info is off the phone so I can sell it. The sprint rep said the phone needs to be active on the account/line, meaning I need to have a phone line/number associated with it, for him to get some number off it. Probably so he can pull it up in his system and not have to type up a number in the computer. Thanks for the quick replies. The reset I'm talking about is ##786# from the dialer.