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Old 10-22-2007, 12:58 AM
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zkoffey
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Well geez I could have told you that. I started with the 6700 when it first came out. I've had just about every one of Sprint's PDA phones including all Treo's just from in-store replacements. When the Mogul came out, Sprint made sure they had a huge shipment of backup 6700's they handed out to stores so they wouldn't have to automatically give a Mogul to a non-repairable 6700. The rule is, as long as your phone can make and receive phone calls - they have the option to order you one... however, if your phone is not making or receiving calls (or your screen happens to break beyond repair) they have no choice but to swap it in store. If they do not have the phone in stock for the swap, you get a choice of a comperable phone. I too had a 6700, I carry total equipment protection and my screen "happened" to break. I made sure my local Sprint store had no 6700's and I walked out with a Mogul.
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