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Old 07-16-2009, 10:41 AM
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Re: Q & A for Touch pro's on TEP (Service and Insurance)

Quote:
Originally Posted by lilbitz_1018 View Post
okay im sure a couple people are still in the clouds (myself included).
Whats the deal with the deductibles? are they still $50 before Aug 1st or $100?
There are many conflicting stories such as: if you do it online its only 50 but call in and shed out the 100.
Ok, here is the low down.. This is through Insurance "only" known as Asurion a company that is contracted by Sprint to send out these type of claims and any phone that is not covered in ESRP: Equipment Service and Repair Program (Service) would go through ERP: Equipment Replacement Program (Insurance)

Any Dents, housing cracks, broken screens, Liquid damage ( soda, water, milk, spit, sweat.. umm bodily fluids)

$50 for non PDA (PPC) phones
$100 for PDA (PPC) phones

God Bless
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