[banzaiwolfe]

I had my Mogul replaced 3 times, all for the white spot issue. I've now had my TP replaced twice in less than a week...first time was for the cracked chrome issue (never dropped it, it just cracked). It was replaced with a refurb, which had faulty buttons. That was replaced with a refurb as well, which had a vibrate issue that Sprint actually managed to fix. But now the down button on the phone is acting up and not working properly...guess I'll have to take it back soon, and keep going around in circles with these poorly refurbished models.