[nxtech3]

the cancellations department has nothing to do with returns, especially if you bought the phone from a store, one of the policies for returning devices is they must be deactivated before the return is approved. So if you call and cancel, how do they know you didnt bring the phone back to the store????

I added a new line of service to get a TP, did a flip-flop between the numbers on my account. Wasnt happy so i called and cancelled the new line of service within 30 days. i forgot to return the device to the store within 30 days, but was never charged anything extra, i just never got my mail in rebate.